Refund & Cancellation Policy
EmploCheck.com – Refund & Cancellation Policy
Last Updated: November 2025
1. General Information
EmploCheck.com provides digital employer evaluation and verification services. Due to the nature of a digital subscription platform, refunds may only be granted under the terms outlined below.
2. Subscription Cancellation
- Subscriptions can be cancelled at any time from the account dashboard.
- Cancellation stops future billing.
- The current billing period continues until its end — no partial refunds for unused days.
3. Refund Eligibility
Refunds are granted only if:- The service was unavailable for more than 48 hours due to a platform-wide outage
- A billing error occurred on our side
- A subscription was charged after timely cancellation
4. Non-Refundable Items
- Monthly subscription fees after service usage
- Employer credits already used
- Any custom verification services
5. Requesting a Refund
Refund requests must be submitted within 14 days of the charge to:
mail@emplocheck.com
6. Processing Time
Approved refunds are processed within 5–10 business days.